We make businesses more agile and productive with our reliable cloud communication solutions that support Voice, Fax, Video, Team Chat, Web Meetings and Social Media, all in one single platform.
An All Inclusive and inexpensive VoIP based Cloud PBX service with HD Audio, HD video and messaging from anywhere using any device.
Engage in rich Chat, E-mail, Fax, SMS, Video and Social Media conversations through the best Contact Center technology.
Extend the reach of your representatives by building contextual conversations with a CTI integration for your CRM or ERP.
Whether you are building a small business or managing a global enterprise, a seamless and secure connection between employees, customers and partners is essential. Our Cloud Based Phone System is an Unified Communications solution that removes cumbersome obstacles to your business growth and helps you capitalize on new opportunities and markets.
A 2018 study by Deloitte Global, a research company, indicated how brand owners are expected to increase contact activities and conversations with consumers by more than 150% of the time using alternative communications channels such as Chat, SMS, Email and even video.
Is your brand ready for this challenge?
Now it is possible to Integrate different sources of conversations in just one place. Our Contact Center technology has been recognized by Gartner Methodology as one of the tops in the industry. Increase your customer satisfaction, boost your sales and reduce churn by letting your representatives to participate in rich conversations via Audio, Video, Chat, SMS, Email, Fax and even through Social Media.
Our Contact Center suite is an Omni-Channel communication platform that offers the greatest customer service experience.
Increase customer satisfaction by tracing and rating all of your consumer conversations regardless of the channel where they were originated.
Our intuitive IVR designer lets you create simple and complex call flow scenarios. Enable Audio Speech Recognition, Text-to-Speech or connect to databases.
Use our Predictive Dialer to boost your collection, marketing or sales campaign. Make your team busy all the time and increase conversion and productivity.
Enable Artificial Intelligence componentes and create ChatBots or VoiceBots and automate your customer service experience.
A CTI or Computer Telephony Integration is the ultimate strategy to increase customer satisfaction. When a company integrates its business application is making possible that employees can access at their fingertips and at all times the pertinent information about a lead, customer or even a vendor whether that information came from a CRM, an accounting app or a specific business application. Content in context translates to more efficient transactions and happier conversations.
Our Business Application Integration suite features connectors to Bitrix24, Freshdesk, Salesforce, SugarCRM, Zendesk, Zoho and many other customer relationship management platforms.
Get a Free Consultation today. We will answer all of your questions and give you pointers on how the transformation of the communications will transform your business. Simply fill in the form and one of our specialists will be with you shortly.
